Consider a customer needing (or soon needing) more than 4 analog phone lines. Since the 8xx series have 8 analog phone lines, this halves the cost for the customer as previously, it took two 4xx series boxes to accommodate them. This presumes the customer can use mostly IP phones however, since the 8xx series only supports 4 analog phones. But, for a customer using mostly IP phones, 4 analog is plenty for a fax, a cordless phone or two, and / or a credit card machine or computer modem.

Even if a customer needs less than 5 analog phone lines, as long as they are going to use mostly IP phones, why not purchase the 8xx series as a 840VS is the same price as a 480VS, for, twice as many potential analog phone lines. You never know what you might need.

For larger customers needing up to a T-1 or more analog phone lines, the 8xx series is the only possible way to go to provide that many analog lines.

See our other blog post detailing the reasons for the Talkswitch xx8 IP PBX models as well.

If you are an end user looking for a qualified reseller who understands Talkswitch IP PBX systems, use our web form and we will put you in touch with one.

SOHO PBX Consulting is a wholesale distributor for Talkswitch IP PBX small business phone systems. If you are a reseller looking to sell the vendor-friendly™ Talkswitch phone system, sign up with us. If you are an existing Talkswitch IP PBX reseller looking for more, a company that can provide you with sales techniques and advice, technical know-how, accessories that work well with the Talkswitch IP PBX, leads, and, deal with a distributor who doesn’t resell the product on the side, sign up with us. You can also reach us at 866-415-0674 or on our web site at www.sohopbxconsulting.biz.

Many companies today need the ability to serve customers (callers) in their language. You now have a complete way of doing so with Talkswitch.

If you are an end user looking for a qualified reseller who understands Talkswitch systems, use our web form and we will put you in touch with one.

SOHO PBX Consulting is a wholesale distributor for Talkswitch small business phone systems. If you are a reseller looking to sell the vendor-friendly™ Talkswitch phone system, sign up with us. If you are an existing Talkswitch reseller looking for more, a company that can provide you with sales techniques and advice, technical know-how, accessories that work well with Talkswitch, leads, and, deal with a distributor who doesn’t resell the product on the side, sign up with us. You can also reach us at 866-415-0674 or on our web site at www.sohopbxconsulting.biz.

Each Talkswitch box has a maximum number of analog phones that can be hooked up, that part does not change. It is the second digit of the model number. So, for customers wanting only analog phones, this new feature is not really useful. For everyone else, it is. Any analog extension can be traded for an IP extension. The total phones on one box cannot exceed 16, they can all be IP, some can be IP, some can be analog up to that box limit.

Some examples, a Talkswitch 248VS has a maximum of 4 analog extensions, and 16 total extensions. So, all 16 might be IP phones, or, 12 might be IP and 4 analog, or, 14 IP and 2 analog. External IP extensions used as local extensions do count. Remote extensions do not count against that limit.

If you are an end user looking for a qualified reseller who understands Talkswitch systems, use our web form and we will put you in touch with one.

SOHO PBX Consulting is a wholesale distributor for Talkswitch small business phone systems. If you are a reseller looking to sell the vendor-friendly™ Talkswitch phone system, sign up with us. If you are an existing Talkswitch reseller looking for more, a company that can provide you with sales techniques and advice, technical know-how, accessories that work well with Talkswitch, leads, and, deal with a distributor who doesn’t resell the product on the side, sign up with us. You can also reach us at 866-415-0674 or on our web site at www.sohopbxconsulting.biz.

In order to use external IP extensions, you must be running Talkswitch software 5 or later, and, have a VOIP enabled Talkswitch. Many Talkswitch models can be upgraded to the VOIP version if you do not have a VOIP enabled model. Each external IP phone in use at any given time counts as one VOIP connection. So, if your model has 4 VOIP “ports”, there could be 4 in use external IP phones at one time assuming no other VOIP activity was active. Consider Talkswitch models with model numbers ending in 8VS if you have a lot of remote workers. In use means active, you could have 50 external IP phones for example, but, they would have to be in use on a call to be counted against your models limit.

If you are an end user looking for a qualified reseller who understands VOIP on Talkswitch systems, use our web form and we will put you in touch with one.

SOHO PBX Consulting is a wholesale distributor for Talkswitch small business phone systems. If you are a reseller looking to sell the vendor-friendly™ Talkswitch phone system, sign up with us. If you are an existing Talkswitch reseller looking for more, a company that can provide you with sales techniques and advice, technical know-how, accessories that work well with Talkswitch, leads, and, deal with a distributor who doesn’t resell the product on the side, sign up with us. You can also reach us at 866-415-0674 or on our web site at www.sohopbxconsulting.biz.

So, as an example to make this clear, two locations, Dallas and Atlanta. In Dallas, a Talkswitch VOIP number 260 is defined that actually rings ext 151 in Dallas. If a customer calls the Dallas system, they can enter 260 to reach ext 151. If they call the Atlanta system, they can also dial 260 to reach ext 151 of the Dallas system. So, this makes it cleaner to use those Talkswitch VOIP numbers.

If you are an end user looking for a qualified reseller who understands VOIP on Talkswitch systems, use our web form and we will put you in touch with one.

SOHO PBX Consulting is a wholesale distributor for Talkswitch small business phone systems. If you are a reseller looking to sell the vendor-friendly™ Talkswitch phone system, sign up with us. If you are an existing Talkswitch reseller looking for more, a company that can provide you with sales techniques and advice, technical know-how, accessories that work well with Talkswitch, leads, and, deal with a distributor who doesn’t resell the product on the side, sign up with us. You can also reach us at 866-415-0674 or on our web site at www.sohopbxconsulting.biz.

If you are an end user looking for a qualified reseller with memory cards or who sells Talkswitch systems, use our web form and we will put you in touch with one.

SOHO PBX Consulting is a wholesale distributor for Talkswitch small business phone systems. If you are a reseller looking to sell the vendor-friendly™ Talkswitch phone system, sign up with us. If you are an existing Talkswitch reseller looking for more, a company that can provide you with sales techniques and advice, technical know-how, accessories that work well with Talkswitch, leads, and, deal with a distributor who doesn’t resell the product on the side, sign up with us. You can also reach us at 866-415-0674 or on our web site at www.sohopbxconsulting.biz.

If you are an end user looking for a reseller with the lower price, use our web form and we will put you in touch with one.

SOHO PBX Consulting is a wholesale distributor for Talkswitch small business phone systems. If you are a reseller looking to sell the vendor-friendly™ Talkswitch phone system, sign up with us. If you are an existing Talkswitch reseller looking for more, a company that can provide you with sales techniques and advice, technical knowhow, accessories that work well with Talkswitch, leads, and, deal with a distributor who doesn’t resell the product on the side, sign up with us. You can also reach us at 866-415-0674 or on our web site at www.sohopbxconsulting.biz.

One useful feature is line appearances. While it is rarely important what phone line a call is coming in on, there can be uses for line keys anyway. Previously, to pick a specific line to dial out on, you used a hunt group, say 83 for line 3. Perhaps you were checking phone company voicemail on that line. Still, this was not that common a requirement. But, by using a line appearance key, you can avoid typing 9 to get an outside line. Where it really shines, is in a VOIP environment where you can have DID numbers, such as with CBeyond for example. Previously, you could not pick to dial out on a DID number, your caller ID would show up as your main phone number, period. Now, you can pick to dial out on a so called DID number. This can be very useful in a multi business environment. You can assign a so called DID to mean company 2. So, you can now see which company was called via the status lights on the phone, and, select what company to dial out on . With VOIP such as CBeyond, you can have many calls on the same “line” as a line is just a number, and, a line may have many call paths. So, all calls may be to company 1, or, all could be to company 2. This is different than what you can do with analog lines, where they have to be dedicated to a specific purpose.

Another great feature of the TS-9133i is queue appearances. This can allow you to see calls that have been queued and not answered. You do not have to be in the queue, so, perhaps a supervisor can monitor when calls get queued and are not able to be answered, and, answer them if they so choose.

You can also monitor whether a specific extension is busy or not, and, answer their calls if you so choose.

The 9133i can also be used remotely, say from a home office, when using a VOIP enabled Talkswitch. The same functions can all be done remotely!

The TS-9133i also makes it easy to bounce between multiple calls to your specific extension via the call appearance buttons, there are 3 of those.

Consider the features of the TS-9133i and whether they are important to you or not. Remember, there are 7 buttons to be used with features. If you require more, consider the TS-480i phone. For the most functionality with calls, consider the Talkswitch attendant console for complete control. If you are a Talkswitch reseller, please consider SOHO PBX Consulting Inc. to supply your product. We think we have the most knowledge in the industry about Talkswitch. You can reach us at 866-415-0674, we are wholesale only and we do not deal with end users. We can however recommend qualified resellers for you in your area only by filling out the request form on our web site at www.sohopbxconsulting.biz.

• The first digit is the number of analog phone lines that can be connected.
• The second digit is the number of analog extensions that can be connected. Please note all VS models running Talkswitch software version 5.0 or later can have 16 extensions per box total. The only difference is the number that can be analog extensions, all other extensions would need to be IP phones.
• The third digit is the number of VOIP paths into the system

So, the first 2 digits are fairly obvious. The third digit, VOIP paths, is where the new xx8 models open up new opportunities.

With Talkswitch software version 5.0, you can have remote IP phones register as local extensions. The way this works is, when the phone is on an active call, one VOIP path is used up on the Talkswitch. So, previously, the largest Talkswitch only had 4 VOIP paths. With enough Teleworkers, this was not sufficient. Now, new possibilities are open for Talkswitch systems. Please note the path is only used when a call is in process, not when the phone is sitting unused. The VOIP paths are shared with all other VOIP uses, so, think of how you will use the system before decided on a model.

VOIP paths are also used for VOIP trunk lines (phone lines over VOIP) when an adapter to that VOIP service is not used, i.e. SIPConnect. This means your lines come in through the network port, there is no phone cord involved. Talkswitch works with a variety of VOIP SIPConnect providers such as CBeyond, Broadvoice and others. So, for example, on a basic CBeyond T-1 line, they give you 6 SIPConnect. paths. Those can be traded for analog lines, or, cell phones. So, a CBeyond customer who uses 1 cell phone, 1 analog fax, has 4 SIPConnect lines remaining. Therefore, any of the xx4VS models would work, unless, they want to also support Teleworkers or place calls between branch offices. So, the new xx8 models are generally better for CBeyond customers, especially if you want more than 4 SIPConnect lines.

A third use of the VOIP paths is to connect branch offices. Perhaps a chain store, or, maybe you just have a couple of offices. Those offices can be connected via VOIP, with no VOIP phone provider required, this of it as you own private VOIP network. Each call uses one VOIP path on each end. So, count this in the number of VOIP paths when considering the models you may want. The advantages of linking offices together in this manner are reduced long distance (potentially), but, more importantly, a possible reduction in the number of phone lines you need. If you spend 4 hours a day communicating between offices via analog phone lines (even if the long distance is free), that is a phone line you can likely eliminate by using VOIP since the line would no longer be used 4 hours a day. Multiply that by how many offices you have, and the savings can be quite large. By linking via VOIP, you can even transfer calls between offices.

Always remember, any Talkswitch model can be expanded, either by upgrading it to a higher capacity model, or, by just buying another one of sufficient size and linking the 2 together. The link is seamless, and, the resulting multi box system functions as one phone system in all ways.

If you are a reseller looking to sell a powerful, owner-friendly™ small business phone system, you should definitely consider Talkswitch.

• Multi language, system prompts and extensions
• External IP extensions (teleworkers) can be registered as local extensions.
• Line Appearance, Queue Appearance, or Extension Appearance when used with certain phones
• Extra Voicemail capacity, even for existing VS boxes!
• Extra extensions on each box, all boxes have 16 extensions
• New attendant console features
• Performance improvements and bug fixes.

We’ll be going over each new feature in more detail in future postings. All resellers should take advantage of software version 5.0. If you are a reseller or want to be, contact us at 866-415-0674.